Friday, 25 May 2007

PostHeaderIcon Day 3

Demon rang in the morning saying they think my problem is probably to do with the timeout settings on my router! I explained to them that I don’t have a timeout set and it was going down constantly when the line was in use and so it couldn’t be timing out. They wanted to do all the same tests I’d done a few times on the previous day, exchange the filters try a different router etc.

They eventually said OK then they’ll report the problem to BT. I was told yesterday that the problem was being reported to BT but obviously that wasn’t true.

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