Friday, 1 June 2007

PostHeaderIcon Day 10

I had this email from Demon:
--------- LATEST NOTE --------
Date: 01/06/2007

BT have contacted us and advised that your broadband fault should now be resolved. This email is just to confirm if that is the case.

After receiving this email I tested the line and whilst it was up the IP Profile had dropped to 250K!

Later in the evening the broadband gave up all together. I rang Demon and they said they couldn’t do anything about it as once BT have closed a case they aren’t allowed to report another case on the same line for at least 8 hours. I tried telling them that it wasn’t a new case it was the same fault but they couldn’t understand that.


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