Saturday, 9 June 2007

PostHeaderIcon Day 18

This morning the phone rang and when I picked it up I could hear a lady talking to her Grandmother! Part way through the conversation she complained about thinking there was a crossed line and that it had been happening for a couple of days.

I tried reporting the incident to BT to confirm there is definitely a crossed line and when I picked up the phone the lady was on the line again, this time buying insurance or something and she was giving her bank details to pay by direct debit! I was eventually able to ring BT and they didn’t seem concerned about the security implications of this and said they couldn’t really do a lot until the new cables have been run to the house.

They said the incident has been escalated and I should hope to hear something by Monday and then it would be a further few days before the work would be done.


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